Frequently Asked Questions
Everything you need to know about Botanic's natural beauty care.
Are Botanic products tested on animals?
No, we are strictly cruelty-free. None of our products or ingredients are tested on animals at any stage of the production process.
When will my order arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order ships.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it for a full refund, even if the product has been opened.
Are your ingredients organic and natural?
We prioritize plant-based, sustainably sourced ingredients. Over 95% of our formulas are derived from natural origins, and we use organic certified botanicals whenever possible.
Do you ship internationally?
Yes, we currently ship to over 20 countries. International delivery times vary by location, typically ranging from 7 to 14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.